Replace the waiting room,
not your workflow.
Customers scan a QR, wait wherever they want, and get a ping when it's their turn. You stay in control of the counter.
Scan. Wait. Show up.
Three steps. No paper tickets, no waiting rooms, no chaos at the counter.
Scan.
Customers scan the QR at your door or tap a link. No app install needed to join — just to get pings.
Wait anywhere.
They see their live position. Grab a coffee, take a walk, sit in the car — the app keeps them in the loop.
Show up on time.
When it's their turn, everyone gets pinged. Staff see exactly who's next — no yelling names across the room.
Calmer counters, happier customers.
Designed with independent shops in mind. No enterprise bloat, no training manuals.
See every queue at a glance.
Who's next, who's waiting, who no-showed. One tap to call the next customer up. Works on any tablet or phone.
Pings that actually land.
Push + SMS fallback. Customers hear the ping even if the tab is closed.
Smart time estimates.
Learns your shop's rhythm. Customers get accurate ETAs, not wild guesses.
From install to live queue in under five minutes.
Six short screens. Real labels, real buttons, real copy — straight from the app.
Install QueueHamster Business
Grab the business app from the App Store or Google Play. Free to download — your 14-day trial starts when you create your account.
Business Create your business account
Tell us your shop name, pick a category, and set a password. Your contact email becomes your login — you can change the support email later in Settings.
Name your first queue
We pre-fill it as "[Your Business] Queue" — keep it or rename to whatever your customers will recognise. Most shops use one queue; multi-chair salons and clinics often add one per station later.
Tell us how long a client takes
Average service time, in minutes. This drives the wait-time estimates customers see on their phones. Don't overthink it — the app learns your real rhythm over time.
Add your hours (optional)
Free-text — write it how you'd say it. "Mon–Fri 9am–5pm" or "Tue–Sat 10–7, closed Sun/Mon". Shown to customers on the join screen so they know when to scan.
Print the QR and you're live
Your queue's QR code is auto-generated. Export as a print-ready PDF from the QR screen (tap the PDF icon in the top right) or share the link directly with customers over text.
Two ways in. Both take seconds.
Most customers check themselves in by scanning. For walk-ups and phone bookings, your staff can add them by hand in under ten seconds.
Customer scans the QR.
Stick the printed QR on your door, counter, or menu. Customers open their camera, tap the link, enter their name + phone. They're in — no app required.
- See the live queue length before you commit to joining
- Works from the built-in camera — no app install
- Opens the web join form in the default browser
- Push notifications kick in if they install the app
Clip & Fade Queue
Staff add them by hand.
For walk-ins, phone bookings, or customers without a phone, tap the "+" on the queue dashboard. Name is required; phone and email are optional so the customer still gets pinged when it's their turn.
- Client name required; phone and email optional
- No-phone customers can still be added — just watch the board
- Appears instantly in the live queue, same as a scanned join
What your customers actually see.
Three screens. No app install required — but if they grab it from the store, pings work with the phone in their pocket.
Join the queue
After scanningWait anywhere
Live position + ETAIt's your turn
Push ping + ringtoneUsed by the businesses that used to run on clipboards.
Saturday mornings used to be mayhem. Now people check in from their car and the shop stays calm.
No more clipboards at the front desk. Patients show up on time and my staff actually has their eyes up.
Wait times dropped, tips went up. Customers love that they can grab a coffee and come back.
Two plans. Pick the one that fits.
Flat monthly fee, cancel whenever. No contracts, no setup fees.
For a single queue and solo operators just getting started.
- 1 active queue
- Up to 500 clients per month
- Daily CSV export (manual, in-app)
- App-only client join
- Live position updates + push
- Manual SMS notifications — zero carrier cost
- Cancel anytime
Unlimited queues, higher volume, and web-join for every client.
- Unlimited queues — name them however you want (Chair 1, Chair 2, Walk-ins)
- Up to 3,000 clients per month
- Daily CSV export (manual, in-app)
- Weekly CSV email report (automated, every Monday)
- Instant web join (no app install)
- Staff dashboard + manual check-in
- Manual SMS notifications — zero carrier cost
- Cancel anytime
Upgrade anytime in 2 taps — your queues and settings stay exactly where they are.
Prices in USD. Taxes may apply in your region. Subscriptions are billed monthly through the App Store or Google Play — cancel anytime from your device settings.
Everything you might ask.
Start your calmer counter today.
Five minutes to set up. Five dollars a month. No hardware, no contracts, no chaos.
